Delivery Information

**Delivery Information**

**Shipping Address:**
No. 88, Zhongguancun East Road, Haidian District, Beijing

**Contact Email:**
seal@fivemarket.net

**Contact Phone:**
+86 14978715625

**Shipping Cost:**
A flat rate of **$1.99 USD** applies to all orders, regardless of size or destination within our service area.

**Delivery Policy:**
We strive to process and dispatch all orders within 1–2 business days after payment confirmation. Delivery times may vary depending on your location, but most shipments arrive within 5–10 business days. Please note that international customs clearance may occasionally cause slight delays beyond our control.

**Tracking Information:**
Once your order has been shipped, you will receive a confirmation email with a tracking number and a direct link to monitor your package in real time.

**Shipping Coverage:**
We currently offer worldwide shipping to most countries and regions. If your address is remote or outside standard delivery zones, we will notify you promptly to discuss available alternatives.

**Order Modifications:**
If you need to update your shipping address or modify your order, please contact us as soon as possible via email at **seal@fivemarket.net** or call **+86 14978715625**. Changes can only be made before the order has been dispatched.

**Lost or Damaged Packages:**
In the rare event that your package is lost or arrives damaged, please reach out to our support team within 7 days of the expected delivery date. We will work quickly to resolve the issue, including sending a replacement or issuing a full refund.

**Customer Support:**
For any questions or concerns regarding your delivery, do not hesitate to contact us. Our team is available Monday through Friday, 9:00 AM to 6:00 PM (Beijing Time).

We thank you for choosing us and look forward to delivering your order safely and promptly!